Establishing a Financial Shared Services Centre (SCC) is the next step towards full integration of Whirlpool’s business processes in the EMEA Region, following acquisition of Indesit Company. The new Financial SSC supports accounting and financial operations for the entire region.

Whirlpool EMEA (Europe, Middle East and Africa) has officially inaugurated today its new Shared Services Centre in Łódź, at the presence of the Mayor, Hanna Zdanowska.

The decision to establish the new facility is the outcome of a detailed analysis of financial and accounting operations in the EMEA region. The main focus of the Centre is standardization and assurance of stability, with the aim of improving efficiency. The Łódź centre operates a new integrated financial processes model for the entire EMEA region, and incorporates Indesit Shared Services Centre which operated in Łódź for many years.

“Poland is one of the most important countries in the EMEA region in terms of quality and the pace of development of industrial structures, and so from the perspective of Whirlpool EMEA , it is an optimal, strategic location for the Shared Services Centre,” said Andrea Marciandi, Director of Whirlpool EMEA Shared Services. “We are delighted that with our decision we are also supporting business development in Łódź.”

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Whirlpool’s new SSC is located in an area known as the ‘New Centre of Łódź’, which occupies over 5,000 m2. The office is designed according to the global Whirlpool Corporation standard called “Winning Workplace” which delivers the best in class solutions and assure high-quality conditions to work. The Centre currently employs almost 270 people. The nature of the SSC’s activities creates a space for building an international team, which already consists of employees speaking 15 languages: Polish, English, French, Danish, German, Hindi, Italian, Spanish, Arabic, Portuguese, Turkish, Russian, Bulgarian, Serbian and Nigerian.

“The company’s long-term operation in Łódź and its dynamic development show that our city has a very important place on the map for such large global companies,” said Hanna Zdanowska, the Mayor of Lodz, who also took part in the opening ceremony. “At the same time, the availability of ambitious and creative staff, as well as the city’s potential, is assessed very highly. The fact that Whirlpool decided to create one shared services centre in our city makes me very pleased and proud. And what’s important is that in recent years, shared service centres have become one of the more attractive workplaces in the ‎Łódź region.”


The Company is keen to attract the best local and international talents to enable a progressive and sustainable growth of the Łódź Center in the future, partnering with local universities – especially on the field of student internships.